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- š„¤ Coca-Colaās Marketing Chief Predicted Their Worst Idea Would Be a Billion-Dollar Hit...
š„¤ Coca-Colaās Marketing Chief Predicted Their Worst Idea Would Be a Billion-Dollar Hit...
š And found out the hard way: no one pays for ājust OK.ā
In the early 90s, someone at Coca-Cola HQ pitched one of the strangest (and honestly darkest) ideas in marketing history: āWhat if we launched a soda that admits itās not even that good?ā
The concept was bizarre but kind of brilliantā¦in theory.
They were chasing Gen X, who (at the time) were proudly anti-capitalist and violently allergic to polish. This was the MTV generation. Too cool for sincerity. Raised on Nirvanaās āWhatever, Nevermindā culture.
Basically the human embodiment of an eye-roll emoji before emojis even existed. (Forever my favorite generation. š )
So Coke bottled that vibe, slapped a name on it, and called it OK Soda.
And they designed it to beā¦well, just as thrilling as the name promised. Grayscale cans covered in doodles of cartoon characters who looked perpetually bored. Or sad. Or maybe indifferent? (Hard to tell. Their whole expression screamed: āWhatever, I donāt knowā¦who cares?ā)
The ads doubled down on the self-deprecation. Taglines like āDonāt expect too much.ā It was marketing as parody. A brand that winked, shrugged, and basically dared you to drink it anyway.
Honestly, it was kind of like the perfect anti-brand for Gen X. And for a hot second, people did buy into it.
This is the type of social listening and emotion-to-market matching that could have worked and made Coke millionsā¦had it not been for psychology. š¤£
Except Coke forgot the golden rule of marketing:
š Just because you can market an emotionā¦
š Doesnāt mean you should.
Why OK Soda Failed: The Psychology Breakdown
Today I want to break down this iconic story because every single misstep Coke made is still the same mistake I see brands make today. Letās start with the basics:
1. Please, for the love of marketingā¦donāt sell taste with irony.
Imagine spending millions of dollars on billboards that basically scream: āOur product is mid.ā That was OK Soda. The tagline: āItās just OK.ā literally told people all they needed to know about this soda in a split second.
I think Coke was trying to activate some sort of Prediction Violation: i.e.: the discrepancy between an expectation and reality, often triggering a surprise signal that leads to learning, adaptation, and changes in behavior.
They wanted people to see their ads and think: āNo way this could be that badā¦right?ā
Unfortunately for Coke, they must have forgot that your brain is wired to believe the first piece of information it comes across, no matter now odd it is. If you tell me the soda is mediocre, my brain will literally taste it as mediocre. (Expectation anchoring is a cruel beast.)
Itās the same reason blind taste tests trick people into thinking cheap wine is bad wine if you tell them itās cheapā¦even when itās literally the same bottle.
So yeah. Coke kneecapped their own product before it even hit shelves.
2. Confusion will kill a product faster than any Meta spend issue could.
The packaging on this thing looked like an indie art magazine: lots of cryptic slogans, collage-style graphics, chain letters from your weird pen pal in Oregonā¦the works.
Was it quirky? Absolutely.
Was it clear? Not even a little.
Hereās the rule for all you creative marketers out there who might be thinking about going after āoddā as your USP: the easier something is to process, the more we like it (Processing Fluency). The harder it is, the more we distrust it.
Liquid Death nailed this delicate balance decades later when they ran their iconic āMurder your thirstā campaign. Skull can. Funny name. Boom. You get it in one glance.
OK Soda felt like you had to do homework before you could even buy it. And nobody wants homework in the soda aisleā¦
3. Rebellion without a resolution is just a tantrum.
Now, I will give Coke some credit here. They did try to tap into something called āreactanceā (the human instinct to rebel against authority) which is exactly what made Liquid Death a $1.4 billion dollar brand decades later. Itās a great idea in theory.
But rebellion by itself doesnāt sell anything but crankiness (which, I hearā¦you can solve with a Snickers bar š ) If you really want people to act on what they feelā¦you have to give people a way to resolve their inner angst.
Nike rebels against self-doubt by selling their iconic āJust Do Itā mentality.
Apple rebels against conformity by selling their iconic āThink Differentā slogan.
OK Soda really just rebelled againstā¦soda.
When you bought it, you werenāt joining a movement of any sort. You were just confused in a grocery store.
4. No tribe = no traction
If you look closely you can tell: every successful soda in the 90s came with a built-in tribe:
Mountain Dew = sports extremists.
Sprite = hip-hop culture.
Pepsi = pop music + youth rebellion.
Most of these brands understood that you have to get injected into the culture to build LTV. The problem with OK soda was nobody wanted to claim it. š¬
Ok soda couldnāt run commercials with cool kids skateboarding or celebrities repping it because their core message was āwe stand with nobodyā. This signaled to consumers: āno one drinks this.ā
You see the problem here??
Every brand has to stand for something, and every brand should find a tribe of people who agree with themā¦or die in the process.
If your brand doesnāt help me say something about me, Iām not wasting fridge space on it.
5. The Negative Halo Effect
Finally, we canāt talk about what happened with OK Soda without bringing up branding.
In a general sense, branding usually makes products taste better. (Thatās the halo effect: for the brain, anything you experience thatās nice gets attributed to the things around it.) Sleek ads, a beautiful design, and celebrity endorsements literally change how we experience flavor.š¤Æ
(I love the brain, itās so weird!!)
But OK Soda ran with a negative halo effect as their core position in the market. They branded it with advertising that was melancholy and mediocre, and surprise! People thought it tastedā¦mediocre.
Negative halo = negative experience.
How NOT To Do This To Your Brand
Hereās the part to pay attention to, because itās easy to read this story and laugh at Coke like, āWow, who thought that was a good idea?ā š¤Ŗ
But hereās the problem: modern brands fall into the same trap all the time.
They mirror the mood of their customer without offering a way out.
They get so clever with aspiration or relatability, they forget to sell realism.
They confuse āstanding outā with ābe more contrarian.ā
And they forget that if your brand doesnāt give me a tribe to belong to, it wonāt belong anywhere in my head (or my heart, which is where you want to be as a brand these days.)
Thatās the OK Soda trap in a nutshell: Coke wasnāt wrong about Gen X cynicism. They just mistook it for the destination instead of the starting point.
And when you build your brand on the wrong emotion, the whole house collapses.
Inside Tether Lab on Skool, we break stories like this apart and show you how to apply the psychology the right way:
Spotting the difference between what people feel and what theyāll actually buy into.
Turning emotions into magnets, not mirrors.
Building campaigns that donāt just capture attentionāthey move people toward action.
Itās not about avoiding mistakes for the sake of it. Itās about seeing how quickly even the biggest brands can get it wrongā¦so you donāt repeat history with your own.
š Join us inside Tether Lab and learn how to decode the emotions that actually scale.
Because your brand deserves more than ājust OK.ā
Until next week,
š¦ Sarah

šØ Dexās Trend Alert: 10,000% Spikeā¦The Morning Routine Industrial Complex Is Back.
This weekās breakout isnāt skincare or supplementsāitās searches. āPositive morning routinesā spiked ā 10,000% month-over-month and year-over-year.
Apparently, nothing says late September like panic-Googling āhow to fix my morningsā before Q4 chaos hits.

š The Signal:
This isnāt just productivity hacking. Itās a seasonal reset ritual.
ā New school year, new fiscal quarter, new āIām gonna get my life together.ā
ā Google spikes show itās less about what to do (the habits) and more about how to feel (positive).
ā Morning routines = emotional scaffolding for shaky identities.

š§ The Diagnosis:
This is mood engineering, not time management.
Morning routines arenāt about squeezing in lemon water before Slack pings. Theyāre about:
Identity rehearsal ā āIf I meditate, journal, and green-juice by 8 a.m., maybe Iām the kind of person who has it together.ā
Psychological insurance ā Starting with a win before the world takes a swing.
Control theater ā In an economy that feels unstable, āat least I own my mornings.ā
And notice the keyword: positive. Not āeffective,ā not āoptimized.ā Consumers want vibes, not metrics.
š How to capitalize (without giving āLinkedIn Hustle Broā energy):
šļø For DTC Brands
Package products as morning identity anchors.
ā āStart your day with clarityā (supplement).
ā āThe first sip of confidenceā (beverage).
ā āThe outfit that feels like momentumā (apparel).
š„ For Creators & Media Buyers
Sell vibes, not checklists.
ā TikTok POV: āThings in my positive morning routine that arenāt negotiable.ā
ā UGC ads framed as cozy cinematic rituals, not sterile step-by-steps.
š§ For Strategists
Morning is the highest-leverage slot in identity marketing.
Itās the one window where consumers arenāt reactingātheyāre deciding who they want to be.
If your brand can attach to that decision, you stick all day.
š” Pro Move:
Build a āPositive Morning Routine Quizā funnel. Map answers (Calm Seeker, Momentum Chaser, Aesthetic Optimizer) to bundles. Sell the emotional outcome of mornings, not the routine itself.
Until next timeā
Stay curious and remember:
If theyāre Googling āpositive morning routinesāā¦
Theyāre not looking for habits. Theyāre looking for a better version of themselves to wake up to.
š¦ Dex